Shy7lo.com has been famous for its easy and friendly return policy.
How long do I have if I want to return a product?
Shy7lo.com offers its customers 365 days from the delivery date
How do I return a product?
To return or exchange a product with another one please send an email to firstname.lastname@example.org with the following information:
- Order number
- The requested service ( Return/ Exchange) the product.
- Bank – IBAN Number – Bank Account Holder Name.
- In case of exchanging an item, please add a link to the item you want to exchange yours with. If the item you want is not available our customer service team will contact on the phone number provided in the order.
NB: All returned/exchanged items must pass Shy7lo.com quality check.
If a client wants to return an item after exchanging it, a deduction of 32 SAR will be applied to the order (shipping fees).
Can I ask for my money back?
Yes You can ask for a refund, or ask for an exchange