I want to receive my order as fast as possible

At we always strive to provide the best services to our customers, and to be able to deliver your orders as fast as possible we kindly request that you specify all the requested information clearly including:

  • Apartment, Villa or building number
  • Street, city and neighbor name
  • A valid phone number

How long does it take to receive my order?

After ordering you will receive an email and a text message containing order details. Shipping takes 5-7 working days. Orders outside KSA may take more time, please contact our customer service team on or call 920002352

How Can I track my order?

After shipping the product you will receive an email with a tracking code. You can also send an email to or call 920002352

What happens after shipping my order?

  • If the courier can’t find your address you will receive a call from him so he could reach your house.
  • If the phone is switched off and the courier couldn’t find the address several times the order will be canceled and returned to Shy7lo.
  • You could refuse to receive the order from the courier provided that you don’t open the packaging of the order.
  • If you can’t receive the order you could delegate someone else to receive it on the condition that he/she provides a copy of the confirmation email .

With whom does a shy7lo partner for shipping? deals with Aymakan logistics for its shipping services. It takes from 3-5 business days for delivery. For other cities in Saudi Arabia and GCC Shy7lo deals with Aramex logistics.

How much does the shipping cost?

Shipping is free for all cities and towns in Saudi Arabia.
When using cash on delivery service there will be a charge of 34 SAR
For orders outside KSA shipping cost may vary.