I want to receive my order as fast as possible

At we always strive to provide the best services to our customers, and to be able to deliver your orders as fast as possible we kindly request that specify all the requested information clearly including:

  • Apartment, Villa or building number
  • Street, city and neighbor name
  • A valid phone number

How long does it take to receive my order?

After ordering you will recive an email and a text message containing order details. Shipping takes 5-7 working days. Orders outside KSA may take more time, please contact out customer service team on or call 920002352

How Can I track my order?

After shipping the product you will receive an email with a tracking code. You can also send an email to or call 920002352

What happens after shipping my order?

  • If the courier can’t find you address you will receive a call so could reach your house.
  • If the phone was switched off and the courier couldn’t find the address several times the order will be canceled.
  • You could refuse to receive the order from the courier provided that you don’t open the packaging
  • If the client can’t receive the order he could delegate someone else to receive it provided that he provide a copy of the confirmation email.

Who are the carrier partners of Shy7lo?

  • Riyadh and surrounding areas: AyMakan
  • Outside Riyadh: Aramex
  • If you are paying via prepaid methods for payment: SMSA Express
  • For orders in the GCC: EMS

How much does the shipping cost?

Shy7lo offers free shipping for all areas in KSA and GCC.There is an extra fees of 34 SAR for COD service